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Questions and answers

Can’t find it? Call or text Peter at 561-777-5487.

The basics

Do I keep my phone number?

Yes. You keep your number. You set your phone to forward the calls you don’t answer to your receptionist — it takes about a minute, and we show you how for your phone and carrier. Or use a new local number just for her.

Does she sound like a robot?

No. She uses OpenAI’s newest real-time voice, the most natural one we’ve heard. Listen to the real calls on this page, or talk to her yourself right now.

Will callers know she’s an AI?

Yes, and that’s on purpose. She introduces herself as your virtual assistant and lets callers know the call is recorded. If someone asks whether she’s a real person, she says honestly that she’s an AI assistant.

Can she book appointments?

She takes booking requests — the service, day and time, name and number — and you confirm by calling or texting the customer. Many owners like that personal touch; you choose.

What happens with spam calls?

She screens them. Robocalls, fake “Google” calls, warranty and loan pitches get one polite goodbye, and the number is blocked so it can’t reach you again.

Does she speak Spanish?

Yes. She starts in English and switches to Spanish as soon as the caller does.

How fast can I start?

About five minutes. Type your website, check what she learned, talk to her, then forward your missed calls. We can also set it all up with you for free.

What does a minute mean?

Minutes are the time she spends on the phone with your callers. Most calls take one to two minutes; spam calls take seconds. Extra minutes beyond your plan are 19¢ each.

Is there a contract?

No. Pay month to month and cancel any time. The first 7 days are free, and you don’t need a card to try it.

Are my calls private?

Your calls are yours. Transcripts and recordings are kept for you in your app; we don’t sell your data. Read our privacy page for the details.

Pricing and billing

Do I need a card for the free trial?

No. Start your 7-day trial with just your email. The trial includes up to 60 minutes of calls — about 40 calls. Add a card only when you want to keep her.

What happens when the trial ends?

We email you two days before and on the last day. If you choose a plan, she keeps answering without a break. If not, she stops answering after a short grace period — nothing is charged, ever, unless you pick a plan.

What counts as a minute?

Only the time she is on the phone with a caller. Most real calls take one to two minutes. Spam calls usually end in under 30 seconds. Test calls you make in the app count too, so try her as much as you like during the trial.

What if I go over my minutes?

She keeps answering — you never lose a call. Extra minutes are 19¢ each and show on your next bill. If you go over often, we’ll suggest the plan that saves you money.

Can I change or cancel my plan?

Any time, from your app or with one email. No contract, no cancel fee.

How does yearly billing work?

Pay for 10 months and get 12. Same minutes every month, same features.

Is there a setup fee?

No. Setup is free — do it yourself in five minutes, or we do it with you on the phone.

Is a phone number included?

Yes. She gets her own local number at no extra cost. You forward your missed calls to it, so you keep your number.

How she works

Can she answer all my calls, not just missed ones?

Yes. Forward all your calls to her and turn on transfers. She answers everything, and puts urgent callers and your regulars through to your cell.

What if she doesn’t know the answer?

She never makes things up. If a price or answer isn’t in what you told her, she takes a message and you call them back.

Can I change what she says?

Yes — her name, her voice, your services and prices, your hours, your common questions, and how you confirm bookings. Changes work on her very next call.

Can she book straight into my calendar?

Not directly yet. She takes the booking request and you confirm it — most owners like that personal touch. With a webhook you can send every request to your booking tool or CRM.

Does she send text messages?

She doesn’t text your customers on her own. You get her summary with a one-tap button to call or text the customer yourself.

Does it work with my phone and carrier?

Yes, with almost any phone and carrier that can forward unanswered calls — Samsung, iPhone, Verizon, AT&T, T-Mobile and most office phones. See the call forwarding guides.

What happens to my voicemail?

Calls you don’t answer go to her instead of voicemail. You can switch back any time with one code.

Can I use her for a medical or dental office?

Not for patient health information. Spark Receptionist isn’t built for HIPAA, so we don’t offer it to medical practices.

Who is behind Spark Receptionist?

Peter Klein of Spark More Money, in South Florida. Call or text Peter at 561-777-5487.

Never miss another call.

Start your free 7-day trial. No card, no contract, free setup. She can be answering for you in five minutes.

Start your free trial